Ron remembers the time his basement flooded. A severe windstorm knocked down a tree in his yard and took out the power line. This caused a surge of electricity into his home along with excessive flooding.
“The storm flooded the basement and the electrical surge started a fire with smoke damage in our house,” Ron says.
The family’s nanny was home at the time with Ron’s youngest child. She opened the door to the basement to find out where the water sounds were coming from,
but then she smelled smoke. She immediately closed the door, took the child to safety and called the fire department.
“If I had been home and gone down there, I probably wouldn’t be alive today,” Ron says.
Whether damaged by flooding or fire, no property is worth risking human life. Slips or falls in a water-filled space can cause injuries, but there is also the danger of electrocution. Go to a place of safety. Call the experts to assess the situation and take necessary precautions.
For almost 20 years, Clean Response has answered disaster calls like Ron’s 24 hours a day. As soon as first responders give the all clear, they can step in with state-of-the-art drying equipment, the muscle to salvage and protect property, and the knowledge to accurately document and assess damage for insurance claims. They work directly with insurance companies on your behalf, helping you get claims processed properly in order to restore your property to its original condition. That includes serving as your contractor and including you in decisions about your property.
“We’re not the kind of service you’re happy to see at your home…because it’s a crisis, sometimes in the middle of the night,” says Mark Larson, president of Clean Response. “But we want you to be very happy when we’re done.”
Clean Response has worked in single-family homes, high-rise office buildings and industrial sites, churches, schools and colleges, apartments, condominiums and even a Ronald McDonald House, but you’ll only notice the quality of their results.
“Our crews work together regularly, which makes them very efficient and respectful of properties and the neighborhood,” Larson says. “Some of our clients value discretion, so we can use different vehicles or come at different times of the day or week. We can also work around the clock to meet a deadline. We know how important it is for people to get back to life and business as soon as possible — and feel comfortable in their restored spaces.”
The approach at Clean Response is full-service, with live dispatchers in their St. Paul offices to respond to emergency calls. They mobilize crews and estimators, and then provide accessible project managers who communicate regularly with clients throughout the claims and restoration process. Certified with the Institute of Inspection, Cleaning and Restoration (IICRC.org), Clean Response is a preferred vendor for restoring properties after water, fire, smoke, microbial or mold damage.
In fact, Clean Response has the resources to preserve a variety of priceless amenities and valuables, from rugs and art work to wine collections, custom appliances and unique architectural details.
For more information about Clean Response and other home safety tips before or during a disaster, visit their informational blog or call 651.646.3408.
Disasters Deserve Clean Response.
Clean Response, Inc.
480 Prior Ave.
Saint Paul, MN 55104-7634
Sponsored by Clean Response.